Welcome to our store. These Terms of Service (“Terms”) govern your access to and use of our website, mobile application, and related services (collectively, the “Services”). By creating an account, placing an order, or otherwise using the Services, you agree to these Terms.
If you do not agree to these Terms, please do not use the Services.
1. Who we are
The Services are operated by the merchant identified in the store (“we,” “us,” or “our”). Contact details for customer support are available in the app and on our Contact page.
2. Eligibility and accounts
- You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account or place an order.
- You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
- You agree to provide accurate, current information and to update it when it changes.
- We may suspend or terminate accounts that violate these Terms, appear fraudulent, or create risk for us or other customers.
3. Orders, pricing, and payment
- Product descriptions, images, and prices are displayed for informational purposes. We strive for accuracy but do not guarantee that all information is complete or error-free.
- Prices are shown in the currency indicated at checkout and may change without notice before you place an order.
- An order is an offer to purchase. We may accept, decline, or cancel an order (for example, due to stock, pricing errors, payment failure, or suspected fraud).
- Payment is processed through our designated payment providers. You authorize us (and our processors) to charge your selected payment method for the total amount due, including taxes and shipping where applicable.
- Promotional codes and store credit are subject to their stated rules and may be limited, modified, or withdrawn.
4. Shipping and delivery
- Delivery estimates are approximate and not guaranteed.
- Risk of loss passes to you when the carrier delivers the order to the address you provided, unless applicable law requires otherwise.
- You are responsible for providing a complete and accurate shipping address. Additional charges may apply for failed delivery attempts or address corrections.
5. Returns, refunds, and cancellations
Returns and refunds are governed by our Return Policy. Cancelled orders, where cancellation is available before fulfillment, are handled according to our checkout and order-status rules and applicable payment-provider requirements.
6. Product availability and substitutions
Inventory can change quickly. If an item becomes unavailable after you order, we may cancel that line or the order and issue an appropriate refund or credit.
7. Acceptable use
You agree not to:
- Use the Services for any unlawful purpose or in violation of these Terms
- Attempt to gain unauthorized access to our systems, accounts, or data
- Interfere with the operation or security of the Services
- Scrape, harvest, or misuse content, pricing, or personal information
- Post or transmit harmful, abusive, infringing, or fraudulent content
- Use the Services to place abusive, fraudulent, or automated orders
8. Intellectual property
All content on the Services—including logos, text, graphics, product imagery, software, and trademarks—is owned by us or our licensors and is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our prior written permission, except for personal, non-commercial use as needed to browse and purchase.
9. User content and reviews
If you submit reviews, photos, feedback, or other content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute that content in connection with the Services and our marketing. You represent that you own or have rights to the content you submit and that it does not violate any law or third-party rights. We may remove content at our discretion.
10. Third-party services
The Services may link to or integrate third-party tools (for example payment processors, carriers, analytics, or app-store platforms). Those services are governed by their own terms and privacy policies. We are not responsible for third-party services we do not control.
11. Mobile application and app stores
If you download our mobile application from Apple App Store, Google Play, or another platform, you also agree to that platform’s applicable terms. The platform provider is not responsible for providing maintenance or support for the app, or for addressing claims relating to the app, except as required by the platform’s rules. In the event of a conflict between these Terms and a platform’s mandatory terms, the platform’s mandatory terms control for that platform only.
12. Disclaimers
THE SERVICES AND ALL PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
13. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICES OR ANY ORDER.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US FOR THE ORDER GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100).
Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted by law.
14. Indemnification
You agree to defend, indemnify, and hold us harmless from claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your misuse of the Services, your content, your violation of these Terms, or your violation of any law or third-party right.
15. Privacy
Our collection and use of personal information is described in our Privacy Policy. By using the Services, you acknowledge that policy.
16. Changes to the Services or Terms
We may update the Services and these Terms from time to time. Material changes will be posted on this page with an updated effective date. Continued use of the Services after changes become effective constitutes acceptance of the revised Terms.
17. Termination
You may stop using the Services at any time. We may suspend or terminate access if you violate these Terms or if we discontinue the Services. Provisions that by their nature should survive (including intellectual property, disclaimers, limitation of liability, and indemnification) will survive termination.
18. Governing law
These Terms are governed by the laws of the United States and the state in which our business is principally operated, without regard to conflict-of-law principles, except where mandatory consumer-protection laws in your place of residence require otherwise.
19. Dispute resolution
Before filing a formal claim, you agree to contact us and attempt to resolve the dispute informally. Nothing in these Terms limits non-waivable consumer rights under applicable law.
20. General
- If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.
- Our failure to enforce a provision is not a waiver of our right to do so later.
- These Terms, together with the Privacy Policy, Return Policy, and any order-specific terms presented at checkout, are the entire agreement between you and us regarding the Services.
- You may not assign your rights under these Terms without our consent. We may assign our rights in connection with a merger, acquisition, or sale of assets.
21. Contact
For questions about these Terms, contact us through the in-app support options, your account, or the Contact page on our website.
Effective date: September 12, 2026